Your Custom Brochures are in Good Hands

By Jamie Pittman
PPL Project Manager

Recently, I took a road trip to tour the production facility of Pre-Paid Legal’s custom brochure program (http://www.amacustom.com/). I was excited, and jumped at the chance to view a large print production facility in action. Walking in their office, you could tell this was a quality operation. The receptionist was friendly and we were greeted with smiles from every employee we encountered.

After spending a little time in the operations room (where the orders are taken from the website and processed), we finally made our way to the production equipment. After six hours in the car I was a little tired and wasn’t sure exactly what to expect. After turning the corner in the press room, I was immediately impressed. The equipment is amazing. The sheer size of the operation is a bit overwhelming. The machines rumbled as the print pieces made their way through each step of production; printing, folding, bundling, wrapping, and packaging…and ultimately mailing/delivery.

What impressed me most was the attention to detail, and the amount of care the employees took with each order. The custom brochure process is very fluid; from the Associate clicking to submit an order to stacking the items in a shipping box and sending them on their way. If you are a PPL Independent Associate, I encourage you to take a few minutes to visit the custom brochure site at http://www.amacustom.com/.